Recent Job Openings

Member Svc Rep Call Center Bilingual Spanish\Engl Req'd - Manhattan, NY

Description: Provides efficient and courteous customer service through telephone contact. Articulates general program information to the community and resolves and documents customer complaints or refers to higher levels. Monitors customer service activities and performance, and maintains member and member-related records. Displays VNSNYs care and commitment to its members and patients by creating a positive customer experience. Works...
Reference Code: 23986

Customer Service Coordinator Regional Intake Per Diem - Manhattan, NY

Description: VNSNY’s Business Development department builds profitable business to support the mission of VNSNY. The department achieves this objective by developing innovative programs, fostering strategic partnerships and providing extraordinary customer service and responsive intake to our customers. The Central and Regional Intake teams process referrals to the CHHA— with over 160,000 in 2012. Our intake team consists ...
Reference Code: 24223

Mgr. Call Center Operations - Manhattan, NY

Description: Manages the day to day operations and coordinates all work activities of the Call Center to ensure a customer-focused operation that meets Health Plan and department standards, goals and objectives. Plans, supervises, and evaluates workflow and oversees and participates in daily operations of work team. Makes recommendations on operational improvements for department. Works under general direction. Education: Bachelors De...
Reference Code: 24306