Performs all duties inherent in a managerial role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and conducts annual performance appraisal, and recommends hiring, promotions, salary actions, and terminations, as appropriate
- Manages the day to day activities of specialized programs and/or products. Establishes workflows and protocol, assesses effectiveness, and makes recommendations for improvements, as needed.
- Acts as liaison for care management teams to ensure the program is meeting expected outcomes; implements changes as necessary.
- Initiates, leads, and/or participates in internal and external clinical care conferences. Acts as a resource for care managers in the coordinating care. Promotes staff understanding of tele-management process and its value for patients/members, medical providers, health care partners and the organization.Maintains excellent communication and relationships with home care/hospice teams and Health Plans.
Reviews productivity reports; analyzes trends and key findings in conjunction with management. Implements corrective measures to address any performance or operational issues
Education: Bachelor’s degree in Nursing required. Master’s degree in Nursing or other health care related field preferred.
Certification: Population Care Coordination certification required within one year of job entry date. Care Management or Case Management certification required.
Experience: Minimum of five years of clinical nursing experience. Experience in case management, administration or discharge planning experience in a hospital setting preferred. Training in population care coordination preferred.
The Visiting Nurse Service of New York (VNSNY) is the nation's largest not-for-profit home- and community-based health care organization, serving the five boroughs of New York City, and Nassau, Suffolk, and Westchester Countries. For over 125 years, VNSNY has been committed to improving the health and well-being of people through high-quality, cost effective healthcare in the home and community. We offer a wide range of services, programs, and health plans to meet the diverse needs of our patients, members, and clients from before birth to the end of life. Each day, more than 13,000 VNSNY employees - including nurses, rehabilitation therapists, social workers, other allied professionals, and paraprofessionals - deliver compassionate care, unparalleled medical expertise, and 24/7 solutions and resources to more than 44,000 patients and members, helping them to live the best lives possible in their homes and communities.