The Visiting Nurse Service of New York (VNSNY) is the nation's largest not-for-profit home- and community-based health care organization, serving the five boroughs of New York City, and Nassau, Suffolk, and Westchester Counties. For 125 years, VNSNY has been committed to meeting the health care needs of New Yorkers with compassionate, high-quality home health care. We offer a wide range of services, programs, and health plans to meet the diverse needs of our patients, members, and clients from before birth to the end of life.
Each day, more than 13,000 VNSNY employees - including nurses, rehabilitation therapists, social workers, other allied professionals, and paraprofessionals - deliver compassionate care, unparalleled medical expertise, and 24/7 solutions and resources to more than 48,000 patients and members, helping them to live the best lives possible in their homes and communities.
Responsibilities and Qualifications
Conducts phone and field outreach to locate and enroll clients/consumers/members into programs services. Works
collaboratively with team members.
Builds relationship and trust with clients/consumers/members and his/her family/caregiver and assists with their
interactions with professionals on the team.
Educates clients/consumers/members about program services, benefits, and self-help techniques. Serves as a role
model, advocate and mentor. Escorts clients/consumers/members to appointments as needed.
Advocates effective recovery based services on behalf of clients/consumers/members. Assists in clarifying
rehabilitation and recovery goals.
Teaches symptom management and coping skills. Supports and encourages clients/consumers/members to take a
proactive role in their recovery process.
Reviews service plans with clients/consumers/members and their families or caregivers. Provides ongoing education,
guidance, support and encouragement
Licensure: Valid driver’s license may be required, as determined by operational/regional needs.
Education: High school diploma or the equivalent required. Certified Peer Specialist certification may be required
based on program.
Experience: Minimum of one year experience in a mental health, health care or human services setting required.
Experience working with a severely mentally ill, psychological trauma, and/or substance using population preferred.
Effective oral /written/interpersonal communication skills and ability to work independently required. Willingness to
share personal and practical experience and knowledge appropriately and respectfully required. Computer fluency
preferred. Bilingual skills may be required as determined by operational needs.