To assure the timely scheduling and monitoring of nursing visits to meet the New York State Department of Health (DOH) regulations and corporate compliance policies. In collaboration with the Director and Clinical Managers, provide special support to field nurses as they begin their clinical experience in the field.
Run daily system reports to monitor OPS referrals.
Complete research and documentation reports for all Start of Care (SOC) and Resumption of Care (ROC), prior to scheduling nursing visit.
Notify Clinical Managers and RN Field Supervisors of all new cases and/or changes in patient status in a timely manner.
Schedule appropriate staff for all cases in conjunction with Clinical Managers.
Monitor field staff performance to ensure that delivery of service is provided in compliance with all corporate policies, state regulations and accrediting body standards.
Identify and resolve scheduling issues that could affect service delivery through regular communication with field nurses.
Research and prepare monthly recertification schedules. Ensure schedules are updated in on timely basis and that accuracy is maintained.
Work in collaboration with non-CHOICE MLTC Intake Coordinator to schedule and assign new clinical visits.
Assist Clinical Managers in evaluating the performance of field nursing staff.
Maintain and provide accurate statistical data as required by Director.
Monitor and maintain nursing compliance as required with corporate policies, state regulations and contractual requirements.
Ensure to receive needed information in a timely manner from clerical coordinators for monthly finance report.
Education: High School Diploma or the equivalent required. Bachelor’s Degree
Experience: Two (2) years related work experience, which must include distributing work assignments preferably in a health care or social service setting.
Supervision of office and/or field staff preferred.
- Excellent organizational/administrative skills
- Excellent problem-solving abilities
- Excellent interpersonal, verbal and writing skills
- Ability to work under pressure
- Ability to handle time-sensitive information appropriately
- Must be a team player
The Visiting Nurse Service of New York (VNSNY) is one of the nation's largest not-for-profit home- and community-based health care organizations, serving the five boroughs of New York City, and Nassau, Suffolk, and Westchester Counties. For over 125 years, VNSNY has been committed to improving the health and well-being of people through high-quality, cost-effective health care in the home and community. We offer a wide range of services, programs, and health plans to meet the diverse needs of our patients, health plan members, and clients from before birth to the end of life. On any given day, VNSNY employees - including nurses, rehabilitation therapists, social workers, home health aides and other professionals - deliver compassionate care, unparalleled medical expertise, and 24/7 solutions and resources to approximately 40,000 individuals in our care helping them to live the best lives possible in their homes and communities.