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Hospice liaison

Overview

Visiting Nurse Service of New York (VNSNY) is the nation’s largest not-for-profit community-based health system.  VNSNY provides a comprehensive array of home- and community-based programs, including health plans, tailored to the needs of high-risk, vulnerable New Yorkers, improving their quality of life.  Each day, more than 18,000 VNSNY employees — including nurses, rehabilitation therapists, social workers, dieticians, other allied professionals, and paraprofessionals — deliver compassionate care, unparalleled medical expertise, and 24/7 solutions and resources to more than 35,000 patients, helping them to live the best lives possible.


Responsibilities

Coordinates and facilitates referrals to Hospice care based on Hospice admission criteria; recommends alternate plans of care as appropriate. Works collaboratively as a team member with other VNSNY liaisons to promote hospice and provide excellent customer and patient experience. May also serve as an on-site resource to implement discharge plans for hospice general inpatients and their families. Develops relationships through continuous presence in the Emergency Department to guide VNSNY patients and educate ED staff. Works under general supervision.


Qualifications

Licensure: License and current registration to practice as a Licensed RN in New York State required. Education: Associate's Degree in Nursing required. Bachelor's Degree in Nursing or other health related field preferred. Experience: Minimum of two years of clinical experience, preferably in a Hospice or Palliative Care Program, or Oncology services, required. Strong clinical foundation with the ability to understand and converse in clinical terminology required, particularly with non clinicians. Ability to be persuasive, negotiate to win-win outcomes and demonstrate exceptional customer service skills required. Effective oral and written communication skills required. Proficiency in personal computer operations including MS Office applications required. Experience in sales, marketing management, administration, education and/or discharge planning preferred. Bilingual skills may be required as determined by operational needs. Valid driver's license may be required, as determined by operational/regional needs. CA2020


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ABOUT US

The Visiting Nurse Service of New York (VNSNY) is the nation's largest not-for-profit home- and community-based health care organization, serving the five boroughs of New York City, and Nassau, Suffolk, and Westchester Countries. For over 125 years, VNSNY has been committed to improving the health and well-being of people through high-quality, cost effective healthcare in the home and community. We offer a wide range of services, programs, and health plans to meet the diverse needs of our patients, members, and clients from before birth to the end of life. Each day, more than 13,000 VNSNY employees - including nurses, rehabilitation therapists, social workers, other allied professionals, and paraprofessionals - deliver compassionate care, unparalleled medical expertise, and 24/7 solutions and resources to more than 44,000 patients and members, helping them to live the best lives possible in their homes and communities.