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Manager, Care Coordination

Overview

The Visiting Nurse Service of New York (VNSNY) is the nation's largest not-for-profit home- and community-based health care organization, serving the five boroughs of New York City, and Nassau, Suffolk, and Westchester Counties. For 125 years, VNSNY has been committed to meeting the health care needs of New Yorkers with compassionate, high-quality home health care. We offer a wide range of services, programs, and health plans to meet the diverse needs of our patients, members, and clients from before birth to the end of life.

Each day, more than 13,000 VNSNY employees- including nurses, rehabilitation therapists, social workers, other allied professionals, and paraprofessionals- deliver compassionate care, unparalleled medical expertise, and 24/7 solutions and resources to more than 48,000 patients and members, helping them to live the best lives possible in their homes and communities.

Responsibilities

Manages the day-to-day operations of the care coordination teams to ensure effective and quality service delivery and team/staff performance. This includes providing support for care management issues, problem resolution, complaint resolution and other service related issues. Manages and coordinates the activities of the VNSNY CHOICE Care Coordination team to ensure member care coordination provided is consistent with Enterprise mission and strategic goals. Works under general supervision.

Licensure: License and current registration to practice as a Registered Professional Nurse in the state of New York required.

Education: Bachelor&rsquot;s degree in Nursing plus a graduate or doctoral degree in a healthcare related field OR a master&rsquot;s degree in Nursing required.

For internal candidates who do not meet this requirement, the candidate is required to be accepted to an accredited program, currently registered for course(s), and committed to remaining continuously enrolled until completion of the program and attainment of the degree to meet this qualification.

Experience: Minimum five years of experience in home care, care management or related field required. Minimum of two years progressive experience in clinical management required. Demonstrated knowledge of NYS regulations regarding Medicaid Managed Long Term Care health plans required preferred. Experience in managed care environment preferred. Effective oral, written communication and interpersonal skills required.