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Provider Operations Coordinator


Performs a wide variety of secretarial/administrative duties to support the Provider Relations Department. Assists Vice President and Director and other staff with coordination/execution of provider education, provider contracting database and credentialing processes. Works under general supervision


-Assists in credentialing and re-credentialing activities for all provider types, including related correspondence.

-Assists with preparation of Credentialing Committee meeting materials including agenda, minutes, mailings and follow-up items.

-Assists departmental management in coordinating and maintaining current information in the provider databases.  Obtains required documentation from providers necessary for the establishment of a complete provider record on VNSNY systems, e.g. IRS W9 form, credentialing/re-credentialing application documents, etc.

-Ensures that provider contract originals are processed in accordance with departmental policy, including obtaining appropriate signoffs and executive signature to fully execute the contracts, returning signed originals to providers, , scanning into online viewable system, and filing copies in the provider files. 

-Coordinates provider correspondence. Prepares and mails all welcome letters/kits to newly contracted/credentialed providers.

Provides administrative support to the Department including filing, mail distribution, preparing reports, and documenting inquiries and requests.


Education:  High School Diploma or the equivalent required.  Associate’s Degree in Business, Communications or related field preferred.

Experience:  Minimum one year experience in Health Care environment required. Excellent written/oral communication and interpersonal skills required.  Proficient in Microsoft Office Applications required.  Experience in administering provider relationships preferred.


The Visiting Nurse Service of New York (VNSNY) is one of the nation's largest not-for-profit home- and community-based health care organizations, serving the five boroughs of New York City, and Nassau, Suffolk, and Westchester Counties. For over 125 years, VNSNY has been committed to improving the health and well-being of people through high-quality, cost-effective health care in the home and community. We offer a wide range of services, programs, and health plans to meet the diverse needs of our patients, health plan members, and clients from before birth to the end of life. On any given day, VNSNY employees - including nurses, rehabilitation therapists, social workers, home health aides and other professionals - deliver compassionate care, unparalleled medical expertise, and 24/7 solutions and resources to approximately 40,000 individuals in our care helping them to live the best lives possible in their homes and communities.