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Quality Improvement Specialist


The Visiting Nurse Service of New York (VNSNY) is the nation's largest not-for-profit home- and community-based health care organization, serving the five boroughs of New York City, and Nassau, Suffolk, and Westchester Counties. For 125 years, VNSNY has been committed to meeting the health care needs of New Yorkers with compassionate, high-quality home health care. We offer a wide range of services, programs, and health plans to meet the diverse needs of our patients, members, and clients from before birth to the end of life.

Each day, more than 13,000 VNSNY employees - including nurses, rehabilitation therapists, social workers, other allied professionals, and paraprofessionals - deliver compassionate care, unparalleled medical expertise, and 24/7 solutions and resources to more than 48,000 patients and members, helping them to live the best lives possible in their homes and communities.

Responsibilities and Qualifications

Conducts, coordinates and monitors quality activities and initiatives for all products of the Health Plan. Maintains, monitors, and develops strategies for the evaluation of member and/or patient care services. Analyzes findings and recommends performance improvement initiatives and/or corrective actions. Identifies performance and process improvement opportunities to improve HEDIS/QARR, Star ratings and Incentive programs. Assists management with ensuring compliance with regulatory requirements for all products. Works under general direction.

Education: Bachelors in Healthcare Administration, Public Health, Business or other related healthcare field or the equivalent work experience required. Master's Degree preferred.

Experience: . Minimum of three years quality improvement experience in a health plan or health care, setting required. Demonstrated leadership experience preferred. Excellent oral, written and interpersonal communication skills, including group facilitation skills required. Knowledge of basic Performance Improvement tools and methodologies preferred.


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